Project

Pet Licensing & Adoptions
Denver Animal Care & Control
City and County of Denver
Created: 2005-2006

Goal

Integrate a third-party pet management application into the city's Web site to offer online pet licensing payments and a searchable pet database.

Scope of Work

This site was a central part of a marketing initiative by Denver Animal Care to increase awareness about their services, improve licensing compliance by residents, and help the shelter generate revenue for animal care. By offering online services, the shelter could minimize its workload, streamline processes, and enable residents to obtain their licenses faster.

The product, developed by Chameleon Software, included both desktop and Web interfaces for pet management that enabled shelter staff to add photos and descriptions of pets, accept and manage license payments and vaccination information, enable online payments for dog and cat licenses, and allow the public to search for lost and adoptable pets without having to come to the shelter.

As with most early software releases, it had a few design challenges. To enhance usability, I created pages to seamlessly integrate the application into the city's Web site. I worked with the shelter's management to develop additional content, including original copy and graphics.

Recognition

The feature was named "Best New Pet Service" in Westword's 2006 Best of Denver series.